Overview

Online psychotherapy service with the best experts

link
ui/ux design
PSYCHOTHERAPY
sass
Client Request
Our primary objectives were to completely redesign the online psychotherapy platform, aiming to create a more captivating and successful user experience, resulting in improved conversion rates.
Our approach
Our agency's approach was to conduct market research, analyze user needs, and create comprehensive user flows to improve the platform's user interface. This process allowed us to identify pain points and opportunities for improvement, which helped us optimize the user journey and create a more user-centered experience.
In addition, we strategically continued the visual metaphor used on the personal website to evoke a positive emotional response and enhance the user experience.

Overview

Data Privacy App which removes your private info from Google, and 225+ Sites

link
ui/ux design
Saas
Website
Web & Mobile
PROTOTYPE
Client Request
The Optery team intended to launch the most comprehensive solution for removing personal imformation on the US market, and asked us to cover the entire cycle of creating the B2C and B2B product.
Our approach
Having thoroughly studied the concept, client's industry and the versatile target audience, we identified all the features that should be covered, set priorities, and gradually worked together with the client on the development of the best opt out product.

eTherapyPro

Life-changing therapy with ease

WIreframes

LIve session

To enhance the user experience, we integrated a notification system that alerts users if they attempt to enter the session before the specified time, ensuring a smooth and scheduled session flow. This functionality promotes efficiency, punctuality, and overall satisfaction for both therapists and clients.

Calendar

challenge

The challenge involved creating a user-friendly interface that allows users to view therapist availability, select preferred dates and times, and seamlessly book sessions with just a few clicks.

solution

We implemented a versatile calendar with a color indication system that clearly highlights available dates and times for booking.

the chosen session. Furthermore, we incorporated a reminder option within the time slot, ensuring they never miss an important appointment.

See the platform redesign for eTherapy

View the case study

Online chat

challenge

The challenge involved creating a user-friendly interface that allows users to view therapist availability, select preferred dates and times, and seamlessly book sessions with just a few clicks.

solution

We implemented a versatile calendar with a color indication system that clearly highlights available dates and times for booking.

the chosen session. Furthermore, we incorporated a reminder option within the time slot, ensuring they never miss an important appointment.

Subscription

challenge

Increasing the conversion of users into long-term subscriptions and the total number of paid subscriptions to the service.

This required a multifaceted approach aimed at attracting potential users, encouraging them to explore the value and benefits of the service, and ultimately converting them into loyal paid subscribers.

solution

Providing users with a 40% discount for the first month to encourage them to explore the service at a reduced cost while at the same time familiarizing themselves with the platform's features and benefits.

Emphasizing the main difference between a monthly and a weekly subscription to attract more users to long-term subscriptions.

Meticulously Designed UI/UX at Every Step

About counselor

challenge

The challenge was to increase overall trust in the platform, with the ultimate goal of increasing user conversion to subscriptions.

solution

We have created a new specialist page so that users can choose a specialist and be sure of their expertise.

An important feature that demonstrates the qualifications of a specialist is the client's feedback and, of course, the ability to write a review on their own and evaluate the level of consultation provided.

I approached Yasno to redesign our personal account for the users of an online psychotherapy service, and I'm ecstatic with the result. Their team understood our needs and created a visually compelling and user-friendly personal account that met our requirements.

Yasno Agency paid great attention to detail, including intuitive navigation and engaging visuals. Their collaboration with us and respectful communication were outstanding, resulting in a personalized account tailored to our users' needs. Thank you for bringing a new dimension to our online psychotherapy service.

Intuitive UX. All settings accessible on one page.

BLOG

To maximize user engagement and retention, we have developed a comprehensive blog page.

This page showcases a wide range of articles meticulously crafted by client’s team of specialists, covering diverse topics that cater to the interests and needs of our valued users.

150+

Screens delivered

365+

Days of colaboration with the client

12 +

Interactive prototypes created

RESULTS